Your data
Privacy Policy
This policy explains what personal information we collect, why we use it and the choices available to members.
Effective and last updated: 6 August 2026
1. Information we collect
- Account details such as email address and authentication identifiers.
- Membership plan, start date, expiry date and access status.
- Messages you send to support.
- Basic technical and security data such as device, browser, timestamps and IP address where available.
- Payment status and transaction references supplied by a payment provider. We do not store complete card details.
2. How we use information
- Create and secure your account.
- Provide and manage membership access.
- Send confirmation, password-reset, service and membership messages.
- Prevent abuse, diagnose problems and protect the service.
- Meet legal, accounting and consumer-protection obligations.
3. Legal basis
Depending on your location, processing may be based on performance of our contract with you, your consent, compliance with law, and legitimate interests such as service security and customer support.
4. Service providers
We use specialist providers to operate the website, authentication, database, transactional email and payments. This currently includes Supabase for account and membership infrastructure and Brevo for email delivery. A checkout provider may process payments when paid plans are activated. Providers receive only the information needed for their role and operate under their own privacy terms.
5. Retention and security
We keep information only as long as needed for membership, security, legal and accounting purposes. We use reasonable technical and organizational safeguards, but no internet service can guarantee absolute security.
6. Your choices and rights
You may ask to access, correct or delete eligible personal data, object to certain processing, or withdraw consent where consent applies. Some records may need to be retained for legal or fraud-prevention reasons.
7. Cookies and local storage
The site may use essential browser storage for sign-in, security, session continuity and app-install functionality. Non-essential analytics or advertising cookies should not be introduced without the required notice and consent.
8. Contact
For privacy questions or requests, contact hello@sporttradeacademy.com. Include the email address used for your membership so we can verify the request safely.